At Giphtify.com, your happiness matters the most. We strive to deliver gifts with care and love, but in case something goes wrong, here’s how we handle returns, refunds, and replacements:
Our Policy
- Returns & Replacements
- We do not accept returns for perishable items such as flowers, cakes, or personalized/customized gifts.
- Replacements are offered only if:
- The product delivered is damaged, defective, or incorrect.
- You notify us within 24 hours of delivery with proof (photo/video).
- Replacement is subject to availability. If the item is out of stock, we may offer a refund or an alternate product of equal value.
- Refunds
- Refunds are initiated only in cases where:
- The product is not delivered due to our fault.
- A replacement cannot be arranged for a valid complaint.
- Refunds (if applicable) will be processed back to your original payment method within 7–10 business days.
- No refund will be processed in cases of:
- Incorrect/incomplete delivery details provided by the customer.
- Recipient not available at the time of delivery.
- Minor variations in color, packaging, or design.
- Cancellations
- Orders can be cancelled within 2 hours of placing the order, provided the order is not already processed/dispatched.
- Cancellation requests after this window may not be accepted.